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Maxispin Casino: Unverified account today, cleared withdrawal tomorrow

The license we hold makes us confirm who you are, and the review takes up to 35 hours once your files land.

Start the check

Licensed operatorRegulated under license ALSI-300677 by Anjouan Offshore Finance Authority since 2006.

Six lines of fact

What the check gives you back

We keep it to one reviewer, one email address and one clear answer, so nothing bounces back and forth.

Who runs the check

Maxispin Casino LLC

Licence we work under

Anjouan Offshore Finance Authority, ALSI-300677

How long it takes

35 hours

When it is required

Before the first withdrawal

Questions go to

[email protected]

Youngest player allowed

18+

The evening you start

Your side of the desk

Four moves, each with the one detail that most often sends a file back.

Check the missing badge

Under your profile sits the documents area, and a badge there shows what is still missing. Read that list before you upload anything.

Your licence, flat and lit

A passport or driving licence works, as long as all four corners show and nothing glares off the plastic. Skip the cropped shot.

Matching address, recent date

A bank statement or utility bill under three months old, with your name and address matching the profile exactly. A phone bill is not enough.

Watch your inbox

Replies arrive by email from a reviewer, so check that inbox rather than the chat window. Send a quick note if 35 hours pass without word.

While you gather papers

The papers behind a cleared account

Most refusals are dull technical ones, so a good photo usually saves you the wait.

Photo ID

ConfirmsYour name and date of birth

Must showAll four corners, unedited

Proof of address

ConfirmsWhere you actually live

Must showName, address, date under three months

Payment card image

ConfirmsThe card is yours

Must showBoth faces, middle digits covered

Four Ask Points

When will Maxispin Casino ask for your documents?

Four situations put your account in the queue, and each one asks for something slightly different.

Show the card you just added

Switching to a wallet or card you have not used here flags a fresh payment trail, so the team confirms the account holder. Expect a photo of that card, with the middle digits covered.

Proof you are 18 or over

New Zealand rules keep this site to adults only, and the age stated in your details has to be confirmed before play continues. A clear photo of your photo ID is what settles it.

Why is my payout waiting?

Money leaving the account is the point where the license demands a checked player, so the first cash-out pauses. Photo ID, proof of address and a card image clear the way.

A bigger deposit allowance

A higher deposit limit changes how much can flow through the account, and that is a moment the license treats as worth checking. A short look at your ID and address proof comes first.

Show where the money came from

Licence ALSI-300677 from the Anjouan Offshore Finance Authority obliges this casino to know that money in play was earned lawfully. That is why the question turns up, and it lands on plenty of accounts without anything being wrong. Read it as a standard step of an AML programme, not as suspicion of you.

Which one applies depends on how your money reaches the account.

Recent payslips from an employer
Bank statement for the last months
Tax return or income summary
Sale of a property or vehicle
Savings or investment statement

Your document, refused and re-shot

Name or address mismatch. Details on the paper disagree with what you entered at sign-up, so the reviewer cannot tie the document to this account. Match the name spelling to your profile Update your address before uploading again

Screen grab versus real photo. A picture of your screen loses the fine print and the security marks, and the reviewer has no way to tell an edited file from a real one. Photograph the plastic or paper itself Use your phone camera, not a capture tool

Corners cut off the frame. Corners, edges or a line of text fall outside the frame, which leaves the reviewer without the full picture they need to sign off. Set the document flat on a dark surface Step back until all four corners fit

Skip the back-and-forth

Read this before you resend anything

Worth a look while a document sits refused or a withdrawal is still waiting on the check.

My ID got rejected, what should I do next?+

Open the message on your account and read the reason listed there, because most refusals are a glare, a cropped edge or an out-of-date address. Send a fresh photo of the same document, with all four corners showing and no flash across the details. If nothing on it has changed, our verification team can look again.

Why does Maxispin Casino want to know where my money came from?+

Called the source of funds check, it is written into our licence and applied to players as a matter of routine. You might be asked for a payslip, a bank statement or similar evidence of income. Nothing in it suggests wrongdoing on your part.

What if my name is different from the one on the account?+

Your account name has to match the name printed on the ID you send us. Married or legally changed names are fine, though, so include the supporting paper such as a marriage certificate or a deed. The check pauses until the two line up again.

Will I need to send the same documents in again later?+

Usually not, since a cleared file stays cleared for your account. Requests come up again only when something changes, such as an expired ID or a new payment card added to the account. We tell you in advance whenever that happens.

When do I need to verify before I can withdraw?+

At the latest, the check has to be finished before your first withdrawal leaves the account. It can come earlier too, at registration or your first deposit, so keep the three documents within reach from the start. Our verification team replies within 35 hours.